PERIODIC DISCLOSURES
FORM NL-41 GREIVANCE DISPOSAL
Insurer:   Date: 31.12.2014
(Rs in Lakhs)
GRIEVANCE DISPOSAL
Sl. No. Particulars Opening Balance * Additions  Complaints Resolved Complaints Pending
Fully Accepted Partial Accepted Rejected
1 Complaints made by customers NIL 0       NIL
a) Sales Related           0
b) Policy Administration Related           0
c) Insurance Policy Coverage related            
d) Claims related            
e) others            
d) Total Number NIL 0 0     NIL
 
2 Duration wise Pending Status Complaints made by customers Complaints made by intermediaries Total  
a) Less than 15 days     NIL
b) Greater than 15 days     NIL
  Total Number 0 0 NIL
* Opening balance should tally with the closing balance of the previous financial year.