PERIODIC DISCLOSURES
FORM NL-41 GREIVANCE DISPOSAL
Insurer: 30.09.2015
(Rs in Lakhs)
GRIEVANCE DISPOSAL
Sr No. Particulars Opening Balance * Additions  Complaints Resolved Complaints Pending
Fully Accepted Partial Accepted Rejected
1 Complaints made by customers NIL 0 NIL
a) Sales Related 0
b) Policy Administration Related 0
c) Insurance Policy Coverage related
d) Claims related
e) others
d) Total Number NIL 0 0 NIL
2 Duration wise Pending Status Complaints made by customers Complaints made by intermediaries Total
a) Less than 15 days NIL
b) Greater than 15 days NIL
Total Number 0 0 NIL
* Opening balance should tally with the closing balance of the previous financial year.