PERIODIC DISCLOSURES
FORM NL-41 GREIVANCE DISPOSAL
Insurer: GIC Re Date: 31.12.2018


GRIEVANCE DISPOSAL
Sl No. Particulars Opening Balance * Additions  Complaints Resolved Complaints Pending
Fully Accepted Partial Accepted Rejected
1 Complaints made by customers NIL 0


NIL
a) Sales Related




0
b) Policy Administration Related




0
c) Insurance Policy Coverage related





d) Claims related





e) others






Total Number NIL 0 0

NIL

2 Duration wise Pending Status Complaints made by customers Complaints made by intermediaries Total
a) Less than 15 days

NIL
b) Greater than 15 days

NIL

Total Number 0 0 NIL
* Opening balance should tally with the closing balance of the previous financial year.