FORM NL-41 - GRIEVANCE DISPOSAL

Insurer:

General Insurance Corporation of India

   

Date:

31.12.2019

 

GRIEVANCE DISPOSAL

Sl No.

Particulars

Opening Balance *

Additions 

Complaints Resolved

Complaints Pending

Fully Accepted

Partial Accepted

Rejected

1

Complaints made by customers

NIL

0

     

NIL

a)

Sales Related

         

0

b)

Policy Administration Related

         

0

c)

Insurance Policy Coverage related

           

d)

Claims related

           

e)

others

           
 

Total Number

NIL

0

0

   

NIL

 

2

Duration wise Pending Status

Complaints made by customers

Complaints made by intermediaries

Total

 

a)

Less than 15 days

   

NIL

b)

Greater than 15 days

   

NIL

 

Total Number

0

0

NIL

* Opening balance should tally with the closing balance of the previous financial year.