FORM NL-41

GRIEVANCE DISPOSAL

                                                        
 

Insurer:

General Insurance Corporation of India

  

Date:

31.03.2020

                                                        
 

GRIEVANCE DISPOSAL

                                                        
 

Sl No.

Particulars

Opening Balance *

Additions 

Complaints Resolved

Complaints Pending

                                                        
 

Fully Accepted

Partial Accepted

Rejected

                                                        
 

1

Complaints made by customers

NIL

0

   

NIL

                                                        
 

a)

Sales Related

     

0

                                                        
 

b)

Policy Administration Related

     

0

                                                        
 

c)

Insurance Policy Coverage related

                                                              
 

d)

Claims related

                                                              
 

e)

others

                                                              
  

Total Number

NIL

0

0

  

NIL

                                                        
                                                          
 

2

Duration wise Pending Status

Complaints made by customers

Complaints made by intermediaries

Total

                                                         
 

a)

Less than 15 days

  

NIL

                                                        
 

b)

Greater than 15 days

  

NIL

                                                        
  

Total Number

0

0

NIL

                                                        
 

* Opening balance should tally with the closing balance of the previous financial year.